BOOKING TERMS
A 25% deposit is required to secure your accommodation. Payment for ferry crossings booked through the hotel must be made at the time of booking. This deposit is non-refundable, we therefore advise guests to take out their own holiday insurance. The balance of the booking value is due in full on or before arrival.
CANCELLATIONS
Cancellations made by 3pm, 2 days or more prior to arrival will lose the deposit. Cancellations made after 3pm, 2 days prior to arrival will be due to pay the full balance of the holiday.
No refunds or discounts will be given for late arrival or early departure. We therefore advise guests to take out their own holiday insurance.
FERRY BOOKINGS
Should you need to change your ferry booking there is a £5 amendment charge. We are unable to make changes to your homeward crossing after you have checked out of the hotel on your day of departure.
ARRIVAL AND DEPARTURE TIMES
Your accommodation is available from 3pm on day of arrival until 11am on day of departure. Guests may arrive early or stay later and make use of the hotel facilities as long as the bedroom is returned to us by 11am on departure day.