Over the years Ken refurbished the hotel many times catering for the trends in place at the time, providing ensuite bathrooms for every room, indoor and outdoor leisure facilities and creating its own spa, offering beauty treatments and holistic therapies.
After a few years of successful trading at Melville Hall, Ken went on to purchase the Luccombe Hall Country House Hotel in Shanklin due to its superior cliff top setting and then later went on to buy Chine Court Hotel next door, which he later re-named the Luccombe Manor Hotel. A few years later Ken purchased the Burlington Hotel, again in Shanklin, which, seeing a trend towards luxury self catering breaks, he renovated in to luxury contemporary apartments. Renamed Shanklin Villa Apartments, some feature private balconies with sea views and hot tubs, and Gold Star ratings for quality.
Ken has now retired, the hotels being successfully managed by his daughter Clare and son Steven. Melville Hall was sold in January 2018 and the first stage of refurbishments completed at Luccombe Hall in April 2018 to create luxurious bedrooms, spacious balconies with stunning panoramic views of the bay, along with rooms with private gardens featuring their very own hot tubs.
Ken is most proud that the hotels continue to be under his families management with daughter Clare and son Steven, now based at Luccombe Hall in Shanklin, running the hotels and group as a whole.
Clare has worked all her life in the family business – starting at a young age by collecting the daily newspapers for the hotel guests in exchange for her pocket money and is now also a co-owner.
Steven started working at Melville Hall at a young age too, as a kitchen assistant in the school holidays, then as a waiter, before moving up eventually to hotel manager. After a period of time outside of the business working for the local authority, then for IBM in commercial Financing and latterly running his own business, he returned in 2017 to oversee the sale of Melville Hall and the refurbishment works at Luccombe Hall.
Steven now works alongside Clare running the hotel group.
Ken’s youngest son Matthew is now Head Chef at Luccombe Manor Country House Hotel.
Even one of Ken’s 10 grandchildren spent some years working on reception at Melville Hall too.